Planning Your Visit
The Historic Park Theatre and Event Center is located at 848 Park Avenue in Cranston, Rhode Island. Due to a variety of programming, please note that not every performance may be appropriate for all audience members. Patrons are advised to research a scheduled performance prior to purchasing tickets. Please see all of our House Policies and FAQ’s for reference. Venue management reserves the right to change any security or House Policy prior to engagement to implement further safety and organizational measures. We look forward to having you attend a performance or event at our venue, and thank you in advance for your patronage.
Ticketing & Age Requirements
Tickets are non-refundable and all sales are final. In the event a performance runs for multiple showings, patrons are welcome to inquire to move their purchased tickets for another showing, if seating is available. Exchanges for a different event altogether are not permitted. All patrons are required to have a ticket for entry, regardless of age. We reserve the right to cancel any ticket orders if they are purchased with intent for resale/upselling. If tickets are held at will call, a valid photo ID matching the purchaser’s name is required to pick up tickets. Age requirements may vary by performance type. For standard performances, patrons must be ages 5 and over. However, some performances will have content in which the age restriction may vary. This is adjusted on a show-by-show basis prior to ticket sales. In the event a performance is family friendly or geared toward a younger audience, age requirements will be adjusted. Please see description of performances and contact staff with questions regarding age limit or content. To ensure the enjoyment of all patrons, guests are expected to monitor behavior within their party and adhere to our guest conduct policy. In the event a patron exits the building during intermission, they are required to show their ticket and pass thru security to re-enter. A patron is expected to sit in the seat assigned on the tickets they purchased unless house staff relocates them for any reason.
Patron and performer safety is of the utmost importance. Theatre lobby access is granted once guests have passed thru security. The following items are not permitted in the building: weapons, firearms, backpacks, briefcases, suitcases, pepper spray, liquids, laptops, balloons, noisemakers, and signs. Threatening objects are subject to confiscation by security. Hand/shoulder bags and purses will be searched upon arrival at theatre lobby entrance. Due to this added security measure for your safety, please plan to arrive 30-45 minutes prior to showtime.
Guest Conduct Policy
Guests of the Historic Park Theatre and Event Center are expected to act respectfully of others. This includes, but is not limited to, venue staff, volunteers, performing artists, and other patrons. If a patron witnesses behavior that breeches policy expectations, they are encouraged to bring this to staff attention immediately. The following behaviors are considered disruptive or dangerous and will not be tolerated: aggression and the use of offensive language toward patrons/staff, public intoxication, excessive talking during a performance, throwing of objects or defacing of venue property, standing on venue chairs/in aisles, or refusing to remain in ticketed seating area. Staff reserves the right to remove any patron from the property if their behavior is not in line with policy and expectations. Patrons are asked to be considerate of wearing strong scented perfumes and colognes as they may be irritating to others seated nearby. Disruptions caused by a patron or party during a performance which inhibit the experience of other guests and performers, could be cause for removal from the venue without refund. Guests are encouraged to not bring expensive personal items into the venue. Should they be misplaced or stolen, the venue is not responsible for lost or stolen items.
Equity, Anti-Racism & Harassment
The Historic Park Theatre and Event Center is committed to fostering a welcoming, inclusive, and positive environment for guests and employees alike in our community. This includes the continuing fight against racism, oppression, and hate. Unlawful discrimination and harassment of any kind will not be tolerated. Harassment includes but is not limited to any verbal or physical conduct based on race, color, religion, age, sexual orientation, gender, appearance, or disability.
Smoking is strictly prohibited in the Historic Park Theatre and Event Center. A patron may choose to smoke outside the venue in a designated area prior to showtime, or during intermission. Electronic cigarettes and vaping are prohibited inside any portion of the venue. There are designated places for smoking outside of the venue.
Food & Drink
Guests must be 21 years of age or older to purchase and consume alcoholic beverages at the Historic Park Theatre and Event Center. Outside food and beverage is not permitted and must be consumed prior to entry. For your convenience, concessions purchases may be made prior to a performance and during intermission, and are permitted in the theatre.
Seating & Accessibility
All tickets purchased are assigned to a seat unless the event is general admission and seating is first come first serve. The main hall theatre seats 1,015 patrons. This includes handicap accessible seating and their companions, located in different areas of the house. The main hall theatre stage is also fully handicap accessible, with elevators for access to all levels including dressing room spaces. Strollers are not permitted into the theatre. Walkers are not permitted to remain in the theatre as there is no safe space to store them. Staff may deem an appropriate place to store a walker in the lobby during an event, but it is not guaranteed. Individual theatre seats are fully cushioned and offer movable armrests on both sides of the seat. The patron’s right arm rest includes a drink holder for their convenience. We do not permit patrons to stand on the seats, nor are they permitted to place their feet on the seatback in front of them. Balcony seating is handicap accessible. Patrons are prohibited from placing any items on the balcony overhang for the safety of patrons below. There are slightly obstructed view seats labeled on every seating chart. These seats are not impaired by a pole or structure, but performers that come far downstage left or right may be difficult to see from these specific seats. Please be advised that patrons have the right to stand if the majority of the audience is standing or was encouraged by the performing artist to stand. This could potentially obstruct sight lines of the stage. This is typically during a specific style of concert or during a show finale to show the performer appreciation. Hearing devices are available upon request made to the House Manager.
Cameras & Electronic Devices
Recording devices and cameras including audio and video capabilities are prohibited during most performances. Flash photography and cell phone use during a performance is distracting to those on stage and disruptive to fellow patrons. In the event non-flash photography is permitted, that will be made known to patrons based upon the type of event (concerts, recitals, rentals, etc.) Failure to respect this policy and repeated defiance of house staff may result in a patron being removed from a performance with no refund provided.
First-Aid Services & Health Guidelines
For patron safety, staff are trained in a multitude of first aid and emergency response services. Please contact house management or an usher immediately in the event medical assistance is needed. State mandated board of health guidelines are adhered to, including Covid-19 compliance. Policies will be adjusted as the Board of Health guidelines change.
All ticket sales are final and non-refundable.
Performances and events will rarely be cancelled or rescheduled. However, in the event of extreme weather, state of emergency, or any reason beyond the venue’s control, an event may be rescheduled or cancelled.
If a show is rescheduled, tickets held will be applied to the reschedule date.
If a show is cancelled, ticket holders will be entitled to apply their purchase value towards any future show.
Late Arrival & Seating Policy
In the event a patron should arrive at our venue after doors have closed and a performance has begun, seating is at the discretion of house staff, the artist, or their management, based upon contractual agreements. Theatre staff reserves the right to accommodate seating late arrival patrons in seats that may not be the ones purchased. This may be due to aisles being used during the performance or to cause as little disruption to patrons enjoying the performance. If this occurs, patrons are welcome to move to their original seating during intermission.
In alignment with recent CDC recommendations, The Historic Park Theatre & Event Center does not currently have a indoor mask mandate for any of our upcoming scheduled musicals, concerts, and kids shows – masks are currently optional for our guests. The Historic Park Theatre & Event Center reserves the right to change this policy at anytime should COVID protocols need to be put back into pace or by artists request. Any changes in entry requirements will be provided on individual event pages as well as outlined in pre-show communications.